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Players not playing soloq

My players aren't playing soloq. This is pretty important since I just received some scouted/market players and they don't know how to play anything. Also if nobody plays soloq it will affect energy again. Please fix, thank you.
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Can confirm that none of my players played their scheduled solo queue games yet today and there's only 1.5 hours before the update. Also checked the solo queue ladder and a few random players and none of them have played a solo queue game since the last update.

This is a huge issue that is especially relevant due to the influx of players on the market, the increase in sponsor requirements, and the ongoing tournament, all of which depend HEAVILY on solo queue being playable RIGHT NOW.